Pam Coates, Wilson Air Center – Chattanooga Concierge, Recognized by Both AIN & Pro Pilot
Memphis Asks for Your CAA Vote
Charlotte, North Carolina – April 23, 2007 – Wilson Air Center was named #1 Corporate Aviation Support Facility Chain in Professional Pilot magazine’s Preferences Regarding Aviation Services and Equipment (PRASE) survey. Additionally, Wilson Air Center – Charlotte was ranked in the top 10
U.S. Corporate Aviation Support Facility in the same survey.
Also notable, in 2006 Wilson Air Center’s Charlotte location was named #23 Corporate Aviation
Support Facility in the U.S. in the PRASE Survey after only one year of operation. Now for 2007, in
their second year of operation, Charlotte has soared to a new height climbing 15 spaces to #8.
“I’m extremely proud of our team and what we have accomplished in two years, says Vince Papke,
General Manager, Wilson Air Center-Charlotte. “This exemplifies the quality of our staff who
consistently strive to exceed customer expectations. We appreciate the vote of confidence from our
customers and will continue to focus on service and safety excellence.”
Wilson Air Center – Charlotte, opened in February of 2005, has brought innovation to the aviation
industry. Located on the Charlotte Douglas International Airport, Wilson Air Center-Charlotte
comprises over 50 acres of facilities including 250,000 square feet of heated hangar storage, Thangars,
SunPorts, and tie-downs. They offer ground support services such as parking, hangar, fuel,
catering, rental cars, military, freight and airline handling.
Through an innovative management agreement with the Charlotte Douglas International Airport,
Wilson Air Center continuously strives to provide top-quality customer service to their customers.
“This award is exactly the kind of recognition Wilson Air Center and the Charlotte Douglas
International Airport expect as we continually make efforts to improve our general aviation
operations,” says T. Jerry Orr, Aviation Director, Charlotte Douglas International Airport.
“The partnership between Wilson Air Center and the Charlotte Douglas International Airport benefits
the City’s business community every day,” says Dave Ivey, Vice President, Wilson Air Center. “The
facility is the “first and last impression” for executives, entrepreneurs, political leaders, entertainers, celebrities and sports teams to the Queen City. Wilson Air Center – Charlotte strives daily to exceed
customer expectations.”
The facility has recently completed major renovations to the entire facility including a multi-million
dollar renovation to the executive terminal, added a new 25,000 square foot corporate storage hangar,
and installed a new 120,000 gallon above ground fuel farm. Other major enhancements and expansion
to the operation is planned for the next few years.
Focusing on excellent customer service, Wilson Air Center-Charlotte is well on its way to becoming a
world-class facility in its own right. “The recognition by flight crews are a tribute to the fine staff that
work diligently everyday,” says Robert A. Wilson, President and Founder, Wilson Air Center. “At
Wilson Air Center, I like to call this the “Wilson Attitude.”
With locations in Memphis TN, Charlotte NC and Houston TX, Wilson Air Center’s corporate
aviation support facilities are renowned for their innovative approach to customer service and
satisfaction that originated from roots within the hospitality industry. The Memphis location is the
home of one of the world’s largest aircraft canopies, and is touted by the aviation industry as among
the top fixed base operations in the United States for the quality of its services and the comfort and
design of its facilities. Flight crews have voted the Memphis operation the # 1 Corporate Aviation
facility in the Americas for an unprecedented eight consecutive years. For more information on
Wilson Air Center or the services we offer, please call 901-345-2992 or visit www.wilsonair.com.