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Rate your phone call (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Were you greeted upon arrival?
Yes
No
Were your requests handled correctly and in a timely manner?
Yes
No
Did a concierge handle your luggage and your transportation?
Yes
No
Rate your experience with our CSR team. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate your experience with our Ramp team. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate our teams' professionalism. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate our teams' knowledge. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate the friendliness of our team. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
CLT
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Alabama
Alaska
Arizona
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Michigan
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New York
North Carolina
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Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Rate your phone call (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Were you greeted upon arrival?
Yes
No
Were your requests handled correctly and in a timely manner?
Yes
No
Did a concierge handle your luggage and your transportation?
Yes
No
Rate your experience with our CSR team. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate your experience with our Ramp team. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate our teams' professionalism. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate our teams' knowledge. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate the friendliness of our team. (1 being Poor and 5 being Exceptional)
1
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3
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5
CHA
State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Rate your phone call (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Were you greeted upon arrival?
Yes
No
Were your requests handled correctly and in a timely manner?
Yes
No
Did a concierge handle your luggage and your transportation?
Yes
No
Rate your experience with our CSR team. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate your experience with our Ramp team. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate our teams' professionalism. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate our teams' knowledge. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
Rate the friendliness of our team. (1 being Poor and 5 being Exceptional)
1
2
3
4
5
