ON GOING “ABOVE & BEYOND” CONCIERGE, GAVIN DYER, SAYS “I HAVE BEEN AT WILSON FOR 18 YEARS, AND I ENJOY WORKING HERE AS EVERY DAY IS DIFFERENT. I GET A SENSE OF SATISFACTION ENSURING BOTH PASSENGERS AND CREWS HAVE THE BEST POSSIBLE EXPERIENCE. GOING ABOVE & BEYOND IS NATURAL WHEN YOU LOVE YOUR JOB, AND I GET A GREAT SENSE OF SATISFACTION WHEN PEOPLE FLY INTO WAC-CLT AND LOOK FOR ME.”